No more formatting headaches. RTFM ingests any log structure and dynamically builds a tailored parsing engine — unique to each product.

With AI-assisted regex generation and intuitive field mapping, setup is fast, flexible, and dependable.

At the core of RTFM is a live Product Knowledge Database — a structured engine of Key Terms, state codes, signal descriptions, and known issues.

RTFM doesn’t just learn from logs — it learns from your team.Every tag, resolution, and annotation grows your shared intelligence and turns tribal knowledge into a reusable asset.

RTFM introduces Insights — enriched, product-specific terms or phrases that connect logs to action.

Each Insight includes:

• Concise descriptions and solutions

• Groupings by theme or function (e.g., Power Errors, Boot States)

• Linked resources (manuals, datasheets, SOPs)

• History of usage, comments, and resolutions

RTFM tracks how insights are used — so knowledge becomes cumulative, not siloed.

RTFM reads more than just logs. It parses PDFs, DOCX files, TXT logs, and even screenshots — extracting structured insights directly from your documentation.

• Bulk import from technical manuals and SOPs

• Auto-detects state codes, signals, and error codes

• Generates Key Terms with AI-enriched descriptions

• Assigns group names and links source files as references

• Populates your knowledge base automatically

Build a product knowledge foundation in minutes — not months.

RTFM builds filters based on your actual product schema. No need to define them manually — filtering logic evolves with your product structure.

Find issues faster. Search becomes smarter. Context becomes instant.

RTFM’s integrated AI assistant delivers insights based solely on what your system already knows — your schema, your key terms, and your knowledge base. Through intelligent tagging, commenting, and term recognition, the embedded models continuously adapt to your products and your team — delivering real-time micro–machine learning without the overhead.

Every result is explainable, auditable, and accurate — by design.

Got screenshots or scanned logs?RTFM includes built-in OCR that extracts text from images and feeds it directly into your analysis flow.

• No manual retyping. No skipped insights.

• Responsive, Intelligent UI

Whether you're loading one log or ten, RTFM adapts in real time.

• Side-by-side views

• Scroll sync across logs

• Overlay by timestamp

• Toggle nested stack traces

• Modern, theme-aware interface

Stay aligned, informed, and fast.

Add line-level comments and tags

Track issues and mark known resolutions

Use centralized product-specific knowledge databases

Full audit logs for transparency

Future support for Teams and cloud-based collaboration

RTFM scales from single-user setups to global deployments.Use standalone or integrate with your existing workflow.

Ready for the field. Built for the future

Built-in telemetry and data-driven analytics keep your team ahead. Each session captures root-cause patterns and failure trends, giving clear insight into problem areas and allowing you to track the impact of any deployed solutions.